All shipments guaranteed to arrive frozen.

Additional information on shipping, payments, and other topics can be found on our Frequently Asked Questions page.

Payments:

We accept Visa, Mastercard, Discover, PayPal, money orders, personal checks, and bank transfers . Checks are subject to clearance before shipment. We are sorry, but we do not ship C.O.D.

Pick-ups at our facility can be paid for in advance through the eStore or paid for with cash, we are no longer accepting personal checks for pick-ups.

Shipping:

• Orders shipped FedEx are shipped out on Mondays. FedEx shipped orders must be received by Saturday to be shipped Monday.
   
• We utilize FedEx Next Day Air, FedEx 2nd Day Air, FedEx Ground, Greyhound Package Express, and Continental Air for our shipping needs.
   
• Shipping price is based on the total weight of the package, including the box and dry ice. This shipping price is all inclusive, including the dry ice and insulated box.
   
• All FedEx shipments are sent “no signature required”, if there are any problems we must be notified with 24 hours of delivery.
   
• Greyhound PackageXpress is a great way to ship larger orders. Please note we can only ship to areas where Greyhound delivery will be two days or less. Shipments must be picked up at a Greyhound bus terminal. Please call in your order if you are interested in this method.
   
• Continental Air Cargo is a great way to ship larger orders to the west coast and abroad. These shipments must be picked up at an airport with Continental cargo facilities.
   
• Sorry, we do not ship live rodents, but do allow pick-ups of live rodents. Contact us for pricing, the prices for live rodents differs from our frozen rodents.
   
• We run a weekly delivery route for live rodents in southeast Florida. A minimum order is required to receive this service. If interested, please contact us for more information and pricing.